To complete some claims, we may need to ask for additional information. For example, if the insured person dies within the first two years of having the cover, we might need the following additional information:
- Police report
- Copy of the post-mortem report.
- Result of any forensic laboratory investigations
- Inquest findings (if appropriate)
- Full verdict in the case of a murder (if appropriate)
Please remind your employees to be absolutely truthful when making any claims. If any information is found to be false, misleading or inaccurate, we have the right to reject the claim and cancel their cover. If, after a claim has been paid, it is found that the claimant falsified information we have the right to demand that all payments are refunded.